Question 1

What is Dranseq and how does it work?

Accepted Answer

Dranseq is an automation platform that lets you connect your apps and automate tasks between them — without writing code.  **How it works:** 1. **Choose a trigger** — something that starts the sequence (e.g., new email, form submission, scheduled time) 2. **Add actions** — what happens next (e.g., create a record, send a message, update a spreadsheet) 3. **Add logic** — conditions, loops, and branches to handle different scenarios 4. **Turn it on** — your sequence runs 24/7 automatically  Dranseq supports hundreds of integrations including Salesforce, Slack, Google Sheets, HubSpot, Stripe, and many more. You can start with our free plan which includes 500 runs per month.

Question 2

How do I create my first automation sequence?

Accepted Answer

Creating your first sequence is easy:  1. **Sign up** at [app.dranseq.com](https://app.dranseq.com) — it's free 2. **Click "New Sequence"** from the dashboard 3. **Select a trigger** — choose what starts your automation (e.g., "New Row in Google Sheets") 4. **Connect your account** — authenticate with the app you selected 5. **Add an action** — choose what happens next (e.g., "Send Slack Message") 6. **Map the data** — tell Dranseq which data to pass between steps 7. **Test it** — click the test button to verify everything works 8. **Publish** — turn on your sequence and it runs automatically  The whole process takes about 5 minutes. Start with a simple two-step sequence and build from there.

Question 3

What counts as a &#34;run&#34; in Dranseq?

Accepted Answer

A **run** is one complete execution of a sequence from start to finish.  Unlike other automation platforms, Dranseq charges per run — not per step. This means:  - A sequence with 2 steps = **1 run** - A sequence with 50 steps = **still 1 run** - Adding branching, loops, and conditions = **still 1 run**  **What triggers a run:** - Each time a trigger fires (e.g., new email arrives), that's 1 run - Scheduled sequences count 1 run per scheduled execution - Manual test executions also count as runs  **What does NOT count:** - Failed runs that error before the first action - Disabled sequences - Editing and configuring sequences  This per-run pricing means you can build complex sequences without worrying about cost multiplying with each step.

Question 4

How do I connect Salesforce to Dranseq?

Accepted Answer

To connect Salesforce to Dranseq:  1. **Create a new sequence** or edit an existing one 2. **Add a Salesforce step** — search for "Salesforce" in the app selector 3. **Click "Connect"** — you'll be redirected to Salesforce to authorize 4. **Log in** to your Salesforce account and click "Allow" 5. **Select your action** — Create Record, Update Record, Find Record, etc.  **Supported Salesforce actions:** - Create, update, upsert, and delete records - Query records with SOQL - Trigger on new/updated records - Bulk operations  **Requirements:** - Salesforce Professional, Enterprise, or Developer edition - API access enabled in your Salesforce org - Admin or user permissions to install connected apps  Your Salesforce connection is securely stored with OAuth 2.0 encryption.

Question 5

How do I add conditional branching to a sequence?

Accepted Answer

Branching lets you run different actions based on conditions.  **How to add a branch:** 1. Click the **+** button between steps 2. Select **"Branch"** from the step picker 3. Define your condition (e.g., "If email contains @company.com") 4. Add steps to the **True** path (condition met) 5. Add steps to the **False** path (condition not met)  **Supported conditions:** - Text: contains, equals, starts with, ends with, is empty - Number: equals, greater than, less than, between - Boolean: is true, is false - Date: before, after, between - Exists / does not exist  **You can also:** - Nest branches inside branches - Use AND/OR to combine multiple conditions - Branch on data from any previous step  **Example:** "If order total > $100, send VIP welcome email. Otherwise, send standard confirmation."

Question 6

Why is my sequence not triggering?

Accepted Answer

If your sequence isn't triggering, check these common causes:  **1. Sequence is disabled** - Make sure the toggle is set to "Active" in the sequence editor  **2. Connection expired** - App connections can expire (especially OAuth tokens) - Go to Connections and re-authenticate the trigger app  **3. Trigger conditions not met** - Review your trigger settings — maybe the filter is too restrictive - Test the trigger manually to verify it receives data  **4. Run limit reached** - Check your plan's monthly run limit in Settings → Billing - Upgrade your plan or wait for the monthly reset  **5. Duplicate detection** - Some triggers skip events they've already processed - Check the run history for "skipped" entries  **6. Polling delay** - Some triggers poll periodically (every 5 minutes) rather than firing instantly - Webhook triggers are always instant  **Still stuck?** Check the run history for error messages, or contact support@dranseq.com.

Question 7

How does Dranseq pricing work?

Accepted Answer

Dranseq uses simple **per-run pricing** — not per-step like most platforms.  **Plans:** - **Free** — $0/mo, 500 runs, 3 sequences, 5 steps per sequence - **Starter** — $14.99/mo, 5,000 runs, 15 sequences, unlimited steps - **Pro** — $49.99/mo, 20,000 runs, unlimited sequences, priority support - **Business** — $99.99/mo, 50,000 runs, custom roles, 1-year history - **Enterprise** — custom pricing, SSO, audit logs, dedicated support  **Why per-run pricing is better:** - Other platforms charge per step. A 10-step sequence costs 10x a 1-step sequence. - With Dranseq, 1 run = 1 run regardless of how many steps, branches, or loops. - You can build complex automations without worrying about cost multiplying.  **What counts as a run:** Each time a sequence executes from trigger to completion = 1 run.  See full details at [dranseq.com/pricing](/pricing).

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Frequently Asked Questions

What is Dranseq and how does it work?

How do I create my first automation sequence?

What counts as a "run" in Dranseq?

How do I connect Salesforce to Dranseq?

How do I add conditional branching to a sequence?

Why is my sequence not triggering?

How does Dranseq pricing work?

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