Why is my sequence not triggering?

If your sequence isn't triggering, check these common causes:

1. Sequence is disabled
- Make sure the toggle is set to "Active" in the sequence editor

2. Connection expired
- App connections can expire (especially OAuth tokens)
- Go to Connections and re-authenticate the trigger app

3. Trigger conditions not met
- Review your trigger settings — maybe the filter is too restrictive
- Test the trigger manually to verify it receives data

4. Run limit reached
- Check your plan's monthly run limit in Settings → Billing
- Upgrade your plan or wait for the monthly reset

5. Duplicate detection
- Some triggers skip events they've already processed
- Check the run history for "skipped" entries

6. Polling delay
- Some triggers poll periodically (every 5 minutes) rather than firing instantly
- Webhook triggers are always instant

Still stuck? Check the run history for error messages, or contact support@dranseq.com.